Testimonials



October- 2013

“ Hi Bernice, I had the pleasure of meeting Jamie a few months back when looking for a new place to live and must say that I was thoroughly enthralled with her professionalism, care and willingness to go the extra mile to make me happy. All of the above was compounded by the fact that when most of the paperwork was required I was out of town on business and she really did go above and beyond the call of duty to ensure everything was dotted and crossed during the execution process. I am confident that you value her involvement on your team but I felt these comments necessary so that you knew how EXTRAORDINARY she really is. Congratulations on the opening of your new office and I wish you and the entire realty team great success. All the best!! Eli ”

Eli Staiman

September 2013

“ As a first time home buyer I didn’t really know what to expect when I recently began looking at places. Thankfully Jack and Jamie were there to guide me through every step of the process. Something that I have always heard can be very stressful for some, turned out to be a very enjoyable process, and they are without a doubt the biggest reason for that.  You can tell when working with them that they are two people who genuinely enjoy what they do, with their only focus and goal being to find the perfect match between home and buyer. The entire experience was a team effort, they explained everything I needed to know in ways that were easy to understand, they were constantly on the lookout for any potential properties that suited my interests, and were incredible resources for helping me weigh the pros and cons that came with every option.    As someone with a difficult schedule I was blown away by their flexibility and willingness to meet and view properties with me without hesitation. Not once during our search did I ever feel any pressure, nor did they ever try to sell me on something that was not a good fit. They were as honest about the good as they were about the bad, and that enabled me to trust and rely on them as invaluable resources.  They also proved to be shrewd in negotiations as they were able to land my home for well under the asking price, something I was not expecting but was nonetheless thrilled to find. Even after the sale was completed they were eager to help me feel comfortable in my new home in any way they could.  I will always be grateful to them, and I owe both a huge debt of gratitude for not only finding the perfect place for me, but also for making me feel comfortable throughout the entire process and making it a truly enjoyable experience. Anyone I know looking at places will not hear me recommend Jack and Jamie, they will hear me insist on Jack and Jamie. There is no one else I could ever trust more. There is no one better.   ”

Teddy Ferreira

August 2013

“ "We want to thank all of the staff at Bernice Whelan Realty for all their hard work in finding the right house for our blended family. Jack Cherry was presented with a challenge to find a home to suit the life style of two generations, at a specific neighborhood, on a tight budget. He was patient and understanding through the entire process and continually offered his services after the purchase was complete. Everyone at the office has shown a vast knowledge of the current real estate market and tireless professionalism. We will continue to look for Jack's help in future real estate sales and purchases. ”

Darlene & Brian Bramhill

December 3rd 2012

“ Jack was very professional, kind and courteous throughout the entire process of selling our house. I highly recommend Jack as a real estate agent and will definitely hire him again should the need arise. ”

Sherri Patrick-Perri

August 29th 2012

“ Jack - We truly appreciate all the time you've spent with us so far. As we told you before, our past experience with real estate agents has been disappointing so to have you keeping in touch with us with new properties and not pressuring us at all has been great! We will absolutely recommend you to anyone looking for an agent ”

Carol and Kevin Macdonald

December 2012

“ "Jamie did an outstanding job for me with my house in the beaches. Her work was complete, thorough and timely. The house promotion was very creative and led to a super successful sale. I would recommend Jamie to anyone who wanted a top notch realtor" ”

Fred Gillespie- Vice President, Sales & Marketing NCI

February 2013

“ "Jamie Kinnaird is an outstanding Real Estate agent. She puts the needs of her clients front and centre and does everything humanly possible to satisfy her clients. She is extremely patient, hardworking and does not pressurize the client in any way. Her research is very thorough and no request is too small. She worked with us for months showing us numerous properties until the "right" property came on the market. When it did, her negotiating skills were amazing she persevered through each offer and rewright until our sale came to a happy ending. She even had many contacts for the changes and renovations we wanted to undertake." ”

Phil Yaneff- Lecturer of Chemistry, University of Toronto

Nov. 27th 2012

“ Jamie has an excellent knowledge of the market and an intuitive understanding of value. She has been highly communicative and supportive over a long transaction cycle, and was very effective in advancing our interests as an agent. Top qualities: Great Results, Expert Opinion, High Integrity! ”

Luke Marjanovic- Director, Business Strategy and Performance Analytics at CIBC World Markets

September 2012

“ "The decision to sell our home was not an easy one - the active consultation with Bernice Whelan and her representatives gave us a great deal of comfort in what has commonly become a very cold, transaction-focused reality in Toronto real estate. This firm brings a true focus on building a relationship with the client, as evidenced by the success it has enjoyed in niche markets where the opportunity of selling and re-selling the same property multiple times in a client family life-cycle is constantly being thwarted by competition that is cut-rate, cut-throat or both. For our family, we had to approach this very important decision with our eyes wide open to all potential outcomes and the sincere, yet results-oriented approach of Bernice and her colleagues proved paramount to out ultimate success in selling our home for fair market price. It was very important to us that we leave our neighbourhood and our neighbours with a good family to live in our home and that the buyers were themselves comfortable with their decisions as well. Bernice's unique client-focused approach was evident on both sides of the bargaining process and we would happily endorse her firm for this aspect alone. On an almost daily basis, through the process of preparing and listing our home for sale, Bernice's team was always reachable and quick to provide honest and fulsome opinion which was eminently reflective of their understanding not only of local market conditions, but of the buyer/seller psychology, which helped us keep emotions in check at a time when they risk running high. No one should choose a realtor based on winning awards, transaction volume or high profile...Bernice has all of this without question, but what sets her and her colleagues apart is that with that success, they remain steadfastly focused on the client first." ”

Michael White- VP, Portfolio Manager at AGF Investments Inc.

August 2015

“ I highly recommend Crystal as a real estate agent. She is a trusted advisor who has broad experience in the real estate industry and genuinely cares about helping her clients. When our family was in the market for a new home, we didn’t know what we wanted and needed help. Crystal answered all of our questions and even helped us figure out what we wanted and needed as a family. One morning, she sent us a listing for a home in an up and coming neighbourhood and immediately, my wife and I were interested in seeing the home. She immediately did all the background work and found out that the selling agent already had a buyer lined up and did not want to entertain other buyers. Fortunately, Crystal fought for us and negotiated for us to see the home that same night. After seeing the home, we decided that it was a home we wanted and that we would put in an offer that same night – along with two other families. This was our first time being involved in a ‘bidding war’ but Crystal guided us through every step of the way. After two rounds of bidding and a lot of paper work in between, we were owners of a new home! Thanks to Crystal, we were able to close the transaction with minimal stress. The advice she provided each step of the way helped us close the deal quickly without paying more than we had to - sounds like the type of agent everyone would want on their side! ”

Lorraine & Gaston Tsang

June 2015

“ “Choosing Crystal to help me with my home purchase was an easy decision. She is a wonderful person to work with on both business and personal level. She is passionate about her work, thoughtful, enthusiastic and a good negotiator. She helped me through every step of the buying process, answered all my questions patiently and was very generous with her time and resources during my home search. I am truly grateful, not just for the outstanding service and support you provided but the friendship we gained! I have and will continue to recommend you to anyone I know in need of a Realtor. Keep up the good work!” ”

Mrs. Tam

May 2015

“ “I am grateful to have met Crystal through a friend of mine, and there was a comfort zone to her personality, and how she presented herself in a professional manner. Having engaged her as my agent there was no regrets. I was amazed that she could find me a home which totally suited my need in such a short notice, and most importantly, she had given me so much valuable information about the lease contract. I am very satisfy with her service, and would highly recommend her to anyone. Thank you again, Crystal, for your hard work, dedication and guidance through the negotiations. If there is any need in the future, I will be calling on you.” ”

Bernard Yung

April 2015

“ "It can't be easy to buy the first house when you are new to the country and community but with your help, dear Crystal, it happened to the best. Thank you for walking me through my first house purchase. I appreciate your great care in finding out exactly what I was looking for, your advice, guidance and professionalism. You listened, heard and respected my wishes to the point that my dreams come true and I owned my first house in Canada. I am extremely happy and pleased to recommend Crystal to anyone without hesitation.” ”

Marjan Taheri

March 2015

“ Crystal is a knowledgeable & patient realtor; very diligent and responsive. She helped us navigate the crazy Toronto real estate market and she was like our personal advisor and went out of her way to research homes that would fit our criteria and budget, prepared comparable market pricing analysis and gave us valuable advice to help us buy a home in an extremely competitive market. At the same time, she clearly kept our well-being and investment in the forefront of her mind – not just looking to get a deal closed. Thank you Crystal! We really appreciate your thoroughness, sincerity and dedicated work ethic throughout the entire buying process. You will always be our first recommendation in Real Estate. ”

MR. & MRS. NG

May 2015

“ “Our home selling experience with Crystal has been nothing but amazing. Our situation was none other than unique when meeting Crystal and yet she came into our home and gave us the confidence it took in order to start the selling process. The services offered by Crystal are absolutely incredible and you are sure to have your house looking like a showcase home. Staging, photography, content sale in our house, even helped us make arrangements for the remaining items to be donated to a local charity. Every resource we needed, Crystal always provided with the best. Our house was always advertised and her helpful advice is what got our house sold. Just recently Crystal assisted us in the leasing of an investment property. To say her services were top quality would be an understamtement. Crystal is someone who we can confidently recommend to family and friends going forward. Thanks again!” ”

Sussana and Daniel Tam

June 2015

“ “The service we received from Crystal was exceptional! She demonstrates professional expertise as well as a caring attitude. Very thorough, reliable, always answered our questions promptly and helping us analyze the best options for our price range. She was very patient and kept us positive during our search and showed us dozens of homes until we found “The One” – a newly built dream home less than a year old and we are very happy with where we ended up! Crystal’s new home building industry background also helped us understand the warranty protection we are entitled. Even after closing, she has continued to follow-up and check to make sure everything is settled before the warranty expired. She is a true professional in every sense of the word, and puts her clients’ interests far above her own. Come the day another move is in our future, we look forward to working with you again.” ”

Olivia & Richard Chu