AGENT PROFILES

Crystal Wong

Sales Representative

Crystal is more than an astute real estate professional, she is a genuine people person. She understands that a house is much more than just an address; it is an investment vehicle, a lifestyle and a place to call home! With careful consideration to her clients’ needs, Crystal works diligently to make the process of buying and selling as efficient and successful as possible. Her sense of integrity, warmth and knowledge ensures a human approach to real estate that is accompanied by the utmost professionalism and experience. It is this combination of skills that has cultivated Crystal’s impressive portfolio of referral clients and repeat business!

Growing up in Hong Kong has helped to shape Crystal’s unique approach to the ever changing world of real estate. A native speaker of Mandarin, Cantonese and English, with over 15 years of experience selling new, resale and recreational homes in the GTA, York & Simcoe Region, Crystal is exceptionally equipped to broker a deal with a wide variety of clients in any real estate climate. The ability to connect to a global market is an invaluable tool in Crystal’s real estate 'tool box'; one which is more and more relevant in today’s market.

In addition to her knowledge of local markets and global economic conditions, Crystal has a keen eye for beauty and style. She has impressively transferred that passion into her business through new-home project management including model-home design, interior decorating and staging. It is this attention to detail which gives her Sellers a competitive edge when presenting their product in a competitive real estate market.

Crystal has called Richmond Hill her home since she moved to Canada in 1994. Having lived and worked in a city that she loves for over 20 years, she has an expansive knowledge of the GTA and an understanding of both Buyers and Sellers needs in the city as well as on the recreational shores of Lake Simcoe.

With this vast knowledge, exceptional people skills and proven negotiating techniques, clients are happy to choose Crystal as their realtor time and time again. Crystal is truly a wonderful choice to represent any Buyer or Seller in today’s fast-moving real estate market.

TESTIMONIALS

“I highly recommend Crystal as a real estate agent. She is a trusted advisor who has broad experience in the real estate industry and genuinely cares about helping her clients. When our family was in the market for a new home, we didn’t know what we wanted and needed help. Crystal answered all of our questions and even helped us figure out what we wanted and needed as a family. One morning, she sent us a listing for a home in an up and coming neighbourhood and immediately, my wife and I were interested in seeing the home. She immediately did all the background work and found out that the selling agent already had a buyer lined up and did not want to entertain other buyers. Fortunately, Crystal fought for us and negotiated for us to see the home that same night. After seeing the home, we decided that it was a home we wanted and that we would put in an offer that same night – along with two other families. This was our first time being involved in a ‘bidding war’ but Crystal guided us through every step of the way. After two rounds of bidding and a lot of paper work in between, we were owners of a new home! Thanks to Crystal, we were able to close the transaction with minimal stress. The advice she provided each step of the way helped us close the deal quickly without paying more than we had to - sounds like the type of agent everyone would want on their side!”

- Lorraine & Gaston Tsang -

““Choosing Crystal to help me with my home purchase was an easy decision. She is a wonderful person to work with on both business and personal level. She is passionate about her work, thoughtful, enthusiastic and a good negotiator. She helped me through every step of the buying process, answered all my questions patiently and was very generous with her time and resources during my home search. I am truly grateful, not just for the outstanding service and support you provided but the friendship we gained! I have and will continue to recommend you to anyone I know in need of a Realtor. Keep up the good work!””

- Mrs. Tam -

““I am grateful to have met Crystal through a friend of mine, and there was a comfort zone to her personality, and how she presented herself in a professional manner. Having engaged her as my agent there was no regrets. I was amazed that she could find me a home which totally suited my need in such a short notice, and most importantly, she had given me so much valuable information about the lease contract. I am very satisfy with her service, and would highly recommend her to anyone. Thank you again, Crystal, for your hard work, dedication and guidance through the negotiations. If there is any need in the future, I will be calling on you.””

- Bernard Yung -

“"It can't be easy to buy the first house when you are new to the country and community but with your help, dear Crystal, it happened to the best. Thank you for walking me through my first house purchase. I appreciate your great care in finding out exactly what I was looking for, your advice, guidance and professionalism. You listened, heard and respected my wishes to the point that my dreams come true and I owned my first house in Canada. I am extremely happy and pleased to recommend Crystal to anyone without hesitation.””

- Marjan Taheri -

“Crystal is a knowledgeable & patient realtor; very diligent and responsive. She helped us navigate the crazy Toronto real estate market and she was like our personal advisor and went out of her way to research homes that would fit our criteria and budget, prepared comparable market pricing analysis and gave us valuable advice to help us buy a home in an extremely competitive market. At the same time, she clearly kept our well-being and investment in the forefront of her mind – not just looking to get a deal closed. Thank you Crystal! We really appreciate your thoroughness, sincerity and dedicated work ethic throughout the entire buying process. You will always be our first recommendation in Real Estate.”

- MR. & MRS. NG -

““Our home selling experience with Crystal has been nothing but amazing. Our situation was none other than unique when meeting Crystal and yet she came into our home and gave us the confidence it took in order to start the selling process. The services offered by Crystal are absolutely incredible and you are sure to have your house looking like a showcase home. Staging, photography, content sale in our house, even helped us make arrangements for the remaining items to be donated to a local charity. Every resource we needed, Crystal always provided with the best. Our house was always advertised and her helpful advice is what got our house sold. Just recently Crystal assisted us in the leasing of an investment property. To say her services were top quality would be an understamtement. Crystal is someone who we can confidently recommend to family and friends going forward. Thanks again!””

- Sussana and Daniel Tam -

““The service we received from Crystal was exceptional! She demonstrates professional expertise as well as a caring attitude. Very thorough, reliable, always answered our questions promptly and helping us analyze the best options for our price range. She was very patient and kept us positive during our search and showed us dozens of homes until we found “The One” – a newly built dream home less than a year old and we are very happy with where we ended up! Crystal’s new home building industry background also helped us understand the warranty protection we are entitled. Even after closing, she has continued to follow-up and check to make sure everything is settled before the warranty expired. She is a true professional in every sense of the word, and puts her clients’ interests far above her own. Come the day another move is in our future, we look forward to working with you again.””

- Olivia & Richard Chu -
contact details
  • 416-961-9000 (English, Mandarin, Cantonese)
  • 416-961-9001
  • crystal@bernicewhelan.com
  • Toronto, Barrie
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